The most important step that customers who are past due on their Atlantic City Electric bill can take is to call 800-642-3780 or visit atlanticcityelectric.com/help as soon as possible. Customers should never wait until they are in crisis to contact Atlantic City Electric. Customers must contact the company now!
Atlantic City Electric Customer Care will work with customers having difficulty paying their energy bill by helping enroll customers into available payment options, including:
Flexible payment arrangements that offer tailored payment plans
Eliminating down payment/security deposit requirements
Extending payment periods for balances
Connecting customers with energy assistance funds
Residents can apply for assistance by calling Atlantic City Electric at 800-642-3780 to ask about energy assistance programs as well as flexible payment arrangements that offer individually tailored payment installment plans.
For more information about Atlantic City Electric, visit atlanticcityelectric.com. Follow the company on Facebook at facebook.com/atlanticcityelectric and on Twitter at twitter.com/acelecconnect. Our mobile app is available at atlanticcityelectric.com/mobileapp.