It is easy to fall behind in a normal year, but 2020 through now has been anything but normal. The utility companies are reaching out to try to help everyone stay warm and dry until they are back on their feet. If you can't pay your bill, there is no shame in getting help and these many agencies are ready and waiting to assist you. Reach out now to set up a plan before your balance is unmanageable. 2-1-1 is another number to call for other help that you might need right now.